1.Do you have your own factory?

Of course we do! Our factory has been in this industry for more than 20 years and we can ensure quality and delivery time.

2.What is the MOQ for customized orders?

The MOQ for customized orders is 3000 pcs.

3.Can you offer a design with it?

Of course, we have a number of excellent award-winning packaging designers.

4.Can you customize different box sizes?

Of course, we can customize and develop many box styles, but it takes more time and cost to develop new box styles.

5.How long does it take for you to ship?

Depending on the quantity and difficulty level, the shipping time is different. Usually the fastest delivery time is 15 days.

6.How and when do you ship?

Air express, air freight, sea freight, train and so on. We can use FOB/CFR/CIF to settle the payment.

7.What format of printing files do you need?

We support AI /CDR / PDF/PSD file formats.

8.What payment methods do you accept?
T/T, credit card, Alipay, WeChat, etc.

9.Where is your nearest port?

Shanghai, China

10.If there are quality or color problems with the package, how to deal with it?
Usually we will send more quantity for customers for replacement. If the problem is more serious, then you can contact us for negotiation.

Über uns

Kundenservice

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